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Q: I love my B2BFAB upgrade, where can I leave a review?

A: Product Review: On any product page on our site, scroll to the bottom of the page and click "Be the first to leave a review!" or "Write A Review". Find all B2BFAB products here.

To leave a Google review click here.

To leave a Website review click here.

 

Q: Do you ship internationally?

A: Yes! Add items to your cart and proceed to checkout for a shipping quote. Note: shipping quotes do not always include brokerage, duties, and taxes depending on your location and the specific carrier and service selected.

 

Q: Will upgrading my car void the factory warranty?

A: Any modification to a vehicle has the ability to impact the warranty on the specific parts that have been modified. According to the Magnuson-Moss Warranty Act: a vehicle manufacturer cannot void the warranty of your vehicle due to an aftermarket part unless they can prove that the aftermarket part was the cause of or contributed to the failure of the vehicle (15 U.S.C. 2302 (C)). This means that a vehicle's warranty cannot be "voided" ; the dealer can only deny a claim if the stock part failed due to damage or unreasonable use. With this being said, we have dealerships across the country that distribute and install our products on their vehicles and we have not had any customers report that they have had a claim denied because of our products. We hope this eases your mind about upgrading your vehicle. If you have specific questions email us at sales@b2bfab.com

 

Q: My Start/Stop Solution is not working properly, what should I do?

A: The first thing we would suggest checking is that the two connectors on the solution are fully seated. Also, make sure the wires are fully seated in the plug of the Start Stop Solution itself by giving them a push. Most commonly the connectors are not fully seated causing this issue or the terminals came unseated while maneuvering during installation. Please check these connections and let us know if that solves the issue, if it does not please email sales@b2bfab.com for further diagnosis of your specific issue.

 

Q: What is the difference between the Camber Correcting Lift Kit and the different lift kit packages? Do I need a Complete Lift Kit Package for the best performance?

A: Our Camber Correcting Lift Kit is included in every Complete and Basic lift kit package we offer. For the best overall performance we suggest our Complete Lift Kit Package. Our Basic Lift Kit Packages cover the essentials and for some vehicles like the Mk7 Golf, GTI, and Golf R the Basic package offers a lesser amount of lift. Now we will get into the details of the Complete Kit contents and the benefits the included components offer.

Camber Correcting Lift Kit - Our flagship product, the best handling and ride quality available, and the only kit on the market that provides the necessary camber correction for the lift provided.

Hardware Kit - The hardware kit includes the latest revision OEM replacement hardware for all one time use nuts and bolts removed during lift kit installation. The factory hardware can take one re-stretch but it is not worth risking it in our opinion.

Rear Shock Extension Kit - The rear shock extension kit extends rear shocks to retain the OEM amount of shock travel. This eliminates the risk of topping out the shock which commonly occurs on road more than off. This retention of travel improves handling, comfort, and overall shock life. 

Front Sway Bar End Links - Our front sway bar end links have an optimized length for lifted ride height which reduces the preload on the front sway bar. This retains comfort on road and allows the suspension to articulate properly off road. 

Front Strut Mount and Bearing Kit - The front strut mounts and bearings are wear items and normally the first front suspension components to fail and make noise. We provide the latest revision OE units and suggest replacing them, for noise free operation, while the suspension is disassembled . 

Axle Spacer Kits - As the vehicle is lifted the front axle angle is increased and the joints will telescope subjecting the joints to running in a new position. Our spacer kits are designed to compensate for most of this increased axle length and keep the joints fully seated through all positions.

Rear Sway Bar End Links - The rear sway bar end link kit was designed with an ideal length for added sway bar clearance to rear axles. They also offer better articulation and handling due to their added strength over the failure prone plastic units. 

Mk7 Lift Spring Set - For use specifically with our Camber Correcting Lift Kit to offer the maximum safe ride height for the Mk7 Golf Sportwagen 4 Motion.

 

Q: Can I combine a B2BFAB Camber Correcting Lift Kit with lift springs?

A: It is not recommended. Our Camber Correcting Lift Kits provide the maximum safe amount of lift for your specific vehicle. Lifting your vehicle higher than the amount of lift our kit provides can lead to issues with axles, bushings, control arms, trailing arms, sway bars, and sway bar end links as well as the potential to be unable to achieve proper alignment specifications.

 

Q: What size tire can I run with a B2BFAB lift kit installed?

A: Click here and see our B2BFAB Tire Size Guide which shows popular upgraded tire sizes and fitment notes for the specific models for which we offer upgrades.

 

Q: Will I need an alignment after installing a B2BFAB lift kit?

A: Yes. It is always recommended to have a proper 4 wheel alignment performed whenever suspension components are replaced or modified. 

 

Q: I have a vibration after installing new larger tires.

A:  Follow these four steps.

  1. Ensure hubs, rotors, and wheel spacers are free of any rust or debris.
  2. Make sure the wheels are properly torqued to 90ft-lbs in a star pattern.
  3. For wheels with a different center bore size than factory (commonly aftermarket wheels), ensure the correct hub-centric rings are in place.
  4. Have the wheel balance checked and that the paint markings on your tires are properly aligned. More on paint markings below.

Tire paint dots are manufacturer marks indicating tire uniformity, with red dots marking the heaviest part and yellow dots marking the lightest part. For proper balancing, aligning the red dot with the wheel's valve stem (its heaviest point) is preferred for reducing vibration and requiring fewer weights. If only a yellow dot is present, or if the vehicle manufacturer specifies, the yellow dot should be aligned with the valve stem.  

Understanding the Dots
Red Dot: Indicates the tire's highest point or its "high point" in terms of uniformity.
Yellow Dot: Indicates the tire's lowest weight point or "light spot".
 
How to Use the Dots for Balancing
1. Check the Wheel:
  • Look for a marking on the wheel's rim, such as a colored dot or a notch, that indicates the wheel's low point or harmonic point.
2. Align the Dots:
  • If both red and yellow dots are present: The red dot takes priority and should be aligned with the wheel's valve stem.
  • If only a yellow dot is present: Align the yellow dot with the valve stem.
3. Purpose of Alignment:
By aligning the tire's high/low points with the wheel's low point (valve stem), you minimize the amount of balancing weights needed, leading to a smoother ride and better overall balance. Improperly balanced tires can lead to:
  • A "shaky" or vibrating feeling at higher speeds.
  • Uneven tire wear.
  • Reduced vehicle handling and increased stopping distances. 

 

Q: I have negative camber after installing a lift kit, is this correct?

A: The purpose of our Camber Correcting Lift Kit is to add negative camber back into the front suspension. Without the camber correction we build into our kit, the front camber would be neutral or positive which negatively affects handling and tire wear substantially. If you have a camber reading around -1 deg that is a perfect spec to maintain great handling without affecting tire wear. The spec range for the sport models like the GTI and Golf R start around -1 deg and go deeper into the negatives. 

 

Q: After installing my lift kit and getting an alignment performed my car has a different camber measurement left to right, what should I do?

A: A slight difference in camber side to side will not cause any driving issues but it is fairly easy for you or the alignment shop to get it dialed in perfectly. There are two ways to go about it. 

The first and easiest method is to check the placement of the front struts. If there is one side you would like to add or remove a small amount of camber from you can do the following: There is a very small amount of wiggle room surrounding the top three strut mount bolts where they pass through the strut tower. Making sure the strut is oriented toward the wheel and away from the engine can remove a very small amount of negative camber. Pushing the strut inward away from the tire and toward the engine can add a small amount of negative camber. To do so, take the weight off the suspension on a lift or floor jack, loosen the top three strut mount bolts through the strut tower, pull the strut assembly outward towards you, or push away from you, then retighten, and check the results. 
If the strut is already oriented to the edge of the strut tower holes in the direction you are looking to move it, this method will likely not net a favorable change.

The second method which is guaranteed to net a favorable change is one that is best done by the alignment shop with an alignment rack but can be done at home. This process will balance the camber values between the left and right sides. To accomplish this you will be loosening and shifting the front subframe slightly, which is a fairly common part of doing an alignment on modern VWs. The subframe bolts should be loosened and the subframe shifted slightly left or right. Torque the subframe bolts and check the results. The difference between left and right can be split so that each side has even an camber specification.

Q: Will lifting my vehicle have any negative impact on the functionality of the Driver Assistance Features such as Front Assist, Blind Spot Monitor, Rear Traffic Alert, Lane Assist, Park Assist, Adaptive Cruise Control, Park Pilot, Area View, Automatic Cruise Control, Lane Assist, and Light Assist?

A: No! With a proper 4 wheel alignment after the install, all of these systems will still work as intended. 

Q: We are a shop/store that would like to carry B2BFAB products, how do we apply?

A: Our wholesale account setup is simple and begins with an order that fits your needs. We have three levels with associated buy in amounts to obtain a specific discount level moving forward. Please email sales@b2bfab.com for more details and to begin getting your wholesale account set up.

Q: I would like to return my B2BFAB product, how to I proceed?

A: We are happy to process a return as long as you are within the 30 day return window, the product is new, uninstalled, and free of any damage. If we have anything you would like to exchange your item for just let us know as this option waives the standard 15% restock fee. We have two options for returning your merchandise, you may ship the product back to us, or we will email you a return shipping label for the package. With the second option all you have to do is apply the label to your package and drop off to a carrier location or give it to your mail carrier. Once the items arrive back to our location we will inspect it and process your refund less the shipping cost and 15% restocking fee. If you would like to proceed with a return, we will provide you with an RMA number which must be displayed on the package to be accepted. We always like to ask if there is a reason for the return we might be able to help with such as install questions or a different product you were considering. For further details of our return policy please feel free to read over it here.

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